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Who We Are

We are an award winning IT managed services provider. Total IT came into being almost a decade ago when Managing Director, Steve Dunmall founded the company with single mission in mind – To become a leading supplier of Managed IT Services in the UK and to achieve that goal whilst at the same time retaining a dedication to superlative customer service.

Our Story

Since its inception, Total IT has enjoyed year on year growth and has achieved multiple industry accolades;

  • Achieved and maintained a current place in the top 50 managed service providers in the EMEA region

  • Finalists in Bright Sparc – Business Support for Technology Companies awards in 2010

  • UK’s Number 1 Small Business Managed Service Provider in 2014, 2015 & 2016. (MSP Mentor)

Our Vision

To be the first choice for Facilities management companies & SMEs looking for an IT provider, utilising the best technology solutions and exceeding client expectations.

Our Mission

To become a leading supplier of Managed IT services in the UK whilst continuing to grow and enhance our customer service focus.

Creating an enjoyable working environment where people can develop and build their careers, whilst achieving consistent profit and growth.


We support our clients 24 x 7 x 365 with ability to deliver our service anywhere, anytime.


Our management, processes and the knowledge from our team ensures that we can deliver a quality IT service first time, every time.


To empower our team with training, certifications, documentation and consistently increase the knowledge base within the team.


We believe that by working as a team we can achieve more.

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